Salesforce is a cloud-based CRM platform loved by sales teams, marketers, and customer service professionals. This all-in-one solution combines AI-powered tools for managing customer relationships, tracking sales opportunities, and automating marketing campaigns. Popular among businesses of all sizes, from startups to enterprises, Salesforce streamlines operations through its integrated suite of tools for lead management, pipeline tracking, and customer support, while offering industry-specific solutions for sectors like healthcare, retail, and finance.