Smartsheet is an AI-powered work management platform that helps teams streamline projects, workflows, and collaboration. Popular among enterprise organizations like Roche, Uber, and McLaren Racing, it combines intelligent automation with robust project management features including Gantt charts, timelines, and customizable dashboards. The platform excels in portfolio management, IT services, marketing campaigns, and construction projects, while offering powerful reporting tools and secure data handling for teams seeking efficient project delivery and resource optimization.

Smartsheet aims to be the backbone for enterprise work management, and its AI-powered analytics and robust collaboration features genuinely stand out. Teams juggling complex portfolios or cross-departmental projects will benefit from rich reporting, secure data handling, and workflow automation. Use cases like marketing campaign management or IT portfolio oversight are natural fits, particularly where multiple stakeholders and real-time updates are critical.

But, and there's always a but...The platform’s unintuitive interface can create friction, especially for new users or those expecting a seamless, cloud-native experience. The limited activity log and the lack of agile features like Kanban boards restrict its usefulness for teams practicing iterative development. If your priorities are sophisticated reporting and security over agile flexibility, Smartsheet is worth consideration.