Trainual is a training, knowledge, and learning management software designed to help businesses document, deliver, and scale structured employee training. It centralizes company knowledge, streamlines onboarding, automates process documentation, and tracks training completion to ensure consistency and accountability. Featuring AI-assisted content creation, org charts, and integrations with HR and payroll systems, Trainual serves small to large businesses across industries seeking to improve team alignment, reduce errors, and enhance employee retention and productivity.

Trainual makes it easy to centralize company knowledge, with structured documentation and onboarding features that genuinely streamline training for growing teams. The customizable branding and well-organized content hierarchy suit businesses looking to foster consistency and accountability. Embedding quizzes and visualizing org charts are thoughtful touches for ensuring information sticks and clarifying roles.

However, the rigid subject-topic-step structure can feel clunky, especially when documenting simpler processes, and the document importer remains unreliable with complex files. The AI tools, including search and content generation, still seem unfinished. For businesses ready to invest in a comprehensive knowledge base and training hub, Trainual has clear value, but those seeking flexibility or robust AI features may want to weigh these limitations. It’s a solid option, though not without caveats.