Tactiq
Transform meetings into actionable insights with immediate transcription and organized summaries.
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Tactiq is an AI-powered meeting assistant that transcribes and summarizes meetings in real time across Google Meet, Zoom, and Microsoft Teams. Designed for professionals and teams, it automates note-taking, extracts action items, and generates summaries to boost productivity and streamline follow-ups. With customizable AI prompts, multilingual support, and seamless integrations, Tactiq enhances collaboration by making meeting content easily searchable, shareable, and actionable for efficient workflow management.

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Key features
Assign task ownership directly in transcript
Customize AI prompts for reusable workflows
Search stored transcripts for quick reference
Toksta's take

Few meeting tools balance automation and organization like Tactiq. Its real-time transcription and clever dashboard group decisions, blockers, and tasks automatically, making it easy to capture every important detail without disrupting the flow of conversation. The searchable archive and seamless sharing via Slack, Google Docs, or email are practical touches, especially for teams running customer calls or retrospectives.

However, the need for a Chrome extension and manual tagging during meetings feels clunky and could hinder adoption. AI summaries are helpful but often require a careful review to ensure accuracy. For teams willing to invest a bit of setup effort, Tactiq can streamline follow-ups and accountability. Still, its reliance on user input and occasional summary edits might frustrate some. Evaluate your workflow needs before committing.

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Use Tactiq's customizable AI prompts to create a "Voice of the Customer" prompt specifically designed to extract key customer pain points and feature requests from sales or customer support calls. After each call, run the transcript through this custom prompt to quickly identify actionable insights for product development and improve customer satisfaction, allowing you to directly address customer needs and tailor your offerings more effectively.

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