Mailjet
Streamline email and SMS campaigns with intuitive automation and collaborative editing.
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Mailjet is a comprehensive email and SMS platform favored by marketing teams and developers alike. The service combines powerful email marketing features with developer-friendly tools, offering everything from a drag-and-drop email editor and AI-powered content generation to robust APIs and SMTP relay services.

Popular among small businesses, agencies, and real estate firms, Mailjet enables users to create engaging newsletters, automate campaigns, and track performance in real-time. The platform stands out with its collaborative features, supporting team-based email creation and management across 21 languages.

Alternatives
MailChimp
Email Marketing
Sender
Email Marketing
Constant Contact
Email Marketing
MailerLite
Email Marketing
Key features
Automated email workflows based on triggers
AI generates email templates and copy
Real-time team collaboration within email editor
Toksta's take

Mailjet positions itself as an all-in-one email and SMS platform, offering a generous free tier and handy features like a drag-and-drop editor, real-time collaboration, and automated workflows. Its SMS functionality and straightforward automation make it appealing for small businesses handling basic marketing, transactional emails, and newsletters. The option to send 6,000 free emails monthly is a real plus for startups and agencies with modest requirements.

However, the interface feels less refined than leading competitors, and power users will quickly notice the absence of advanced features. User ratings also lag behind alternatives, raising questions about long-term satisfaction. Mailjet works well for organizations needing simple campaigns and collaborative editing, but those seeking a polished experience or more robust tools should look elsewhere. For basic needs, Mailjet does the job but leaves room for improvement.

Mailjet
 Reddit Review
  10  threads analyzed    103  comments    Updated  Aug 07, 2025
Neutral Sentiment

What Users Love

Common Concerns

  • Generous Free Tier: Repeatedly highlighted as a major advantage, offering 6,000 emails per month (200 per day), which is seen as "impossible to find elsewhere" and a strong alternative to other services.
  • Competitive Pricing: Initial impression suggests appealing pricing.
  • SMTP Email Needs: Users find it suitable for SMTP email requirements, including self-hosted solutions.
  • SMTP and API Options: Offers both SMTP and API for integration.
  • Good for Transactional Emails: Mentioned as a viable option for transactional emails.
  • Account Suspension Issues: A significant negative point, with users reporting their accounts being blocked or suspended right after registration or after some initial usage, often with vague "sending activity suspended" messages. This is described as "very unfair."
  • API Issues: One user experienced issues when using the API in production.
  • No Free Tier Support: Lack of support for users on the free tier was a noted drawback.
  • Deliverability Problems: One user reported that Mailjet "worked once, then would say" emails were never delivered, indicating potential deliverability issues.
  • UI/UX Not Significantly Better: While better than SendGrid's, one user found Mailjet's UI/UX not "significantly so."

Mailjet

Pricing Analysis

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Growth tip

Use Mailjet's AI Email Generator to rapidly create multiple versions of your newsletter content in different tones and for various audience segments; then, A/B test these versions against each other to identify which resonates best with specific groups, allowing you to refine your messaging and significantly improve engagement and conversion rates with personalized email campaigns.

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