CRM
Low ($0 - $50 per month)

Gist

Gist CRM is a comprehensive CRM platform designed to help businesses of all sizes manage and streamline their sales, marketing, and customer service efforts. It stands out by providing a wide feature set on very affordable price plans. Smaller companies can take advantage of its flexibility and user-friendly interface that is largely influenced by Intercom's workflow and design language.

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Gist
7.4
Marketing
5.9
Sales
7.1
Customer Service
7.4
All In One Score

Toksta's take

We're big fans of Gist CRM. The feature set to price ratio really is unbeatable compared with any other CRM we have reviewed. The free plan is especially impressive, giving you two user seats and access to a range of incredible features spanning marketing and customer support. The interface is clean and easy to use. If you're familiar with Intercom you'll be right at home with Gist. It would be polite to say they've been heavily influenced by Intercom's design language. On higher price plans the feature set is even more vast. Everything from your knowledge base, workflow automation, email campaigns, customer service inboxes, live chat and event tracking can be powered by Gist. It's perfect for smaller businesses needing a fully featured CRM on a budget. We loved it so much we use it at Toksta. Tip!

Who is it for?

SaaS / Software
Small Businesses
Generalists
Solopreneurs
Consultants
Coaches
Ecommerce
Retail
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G2 score
4.2
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Capterra Score
4.7
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Trustpilot Score
3.2
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Pros & Cons

Pros

  • Huge range of features
  • Clean, easy to use interface
  • Incredibly affordable

Cons

  • Reporting is lacking
  • Sales / deals boards are basic
  • Lack of online tutorials

Features by plan

The essential features that businesses typically look for in a SaaS product within this category, categorized by plan type.
Top Choice

Gist All-in-One Bundle (Free Forever)

Customer Service Inbox, Live Chat & Bots, Meetings Scheduler, Custom Fields, Event Tracking
Learn more
Top Choice

Gist All-in-One Bundle (Professional)

Customer Service Inbox, Live Chat & Bots, Meetings Scheduler, Custom Fields, Event Tracking, Knowledge Base, Rest API, Sales & Deals Tracking, Marketing Analytics, Marketing Automation, Lead Tracking & Management, Email Marketing, Workflow Automation, Form Creation
Learn more
Top Choice

Gist All-in-One Bundle (Premium)

Customer Service Inbox, Live Chat & Bots, Meetings Scheduler, Custom Fields, Event Tracking, Knowledge Base, Rest API, Sales & Deals Tracking, Marketing Analytics, Marketing Automation, Lead Tracking & Management, Email Marketing, Workflow Automation, Form Creation
Learn more
Live Chat & Bots
Lead Tracking & Management
Knowledge Base
Form Creation
Meetings Scheduler
Quoting & Proposals
Integrated Phone Dialer
Event Tracking
Advanced Reporting & Analytics
Document Storage
Rest API
SMS Marketing
Custom Fields
Sales Forecasting
Marketing Analytics
Customer Service Inbox
Knowledge Base (Support Centre)
Workflow Automation
Marketing Automation
Sales & Deals Tracking
Email Marketing

Scores by plan type

The Toksta team has scored each plan based on the important factors that decision makers consider when assessing a product in this category. Each factor is assigned a score out of 10.
Gist All-in-One Bundle (Free Forever)
Gist All-in-One Bundle (Professional)
Gist All-in-One Bundle (Premium)
Customer Service
5
6
9
Live Chat
5
7
9
Automation
1
8
9
Email Marketing
7
8
8
Sales
7
8
8
Analytics & Reporting
4
4
4
Affordability
10
9
6
Deals Pipeline Management
5
5
6
Integrations
4
5
6
Gist Users By Company Size
Gist Users By Industry