Products
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CRM
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Engagebay
CRM
Low ($0 - $50 per month)

Engagebay

EngageBay CRM is a robust customer relationship management platform that focuses on delivering a wide feature set at very affordable prices. Its main features include sales automation, marketing automation, and service bay (customer service features). Companies of all sizes can take advantage of its flexibility, but those focused on sales growth, lead generation, and customer support find the most value.

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Engagebay
6.2
Marketing
5.6
Sales
6.7
Customer Service
6.6
All In One Score

Toksta's take

EngageBay has left us impressed with the extensive range of features it offers at an incredibly affordable price point. It's hard to find another CRM that provides such functionality at such a low cost. However, upon closer examination, the features lack that "wow" factor that some may desire. Nevertheless, EngageBay CRM will undoubtedly meet your essential business requirements, although you may find yourself yearning for more advanced capabilities. If you're seeking an affordable solution that fulfills the needs of most small businesses, EngageBay might be the ideal CRM for you.

Who is it for?

Solopreneurs
Generalists
SaaS / Software
Consultants
Coaches
Small Businesses
Ecommerce
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G2 score
4.6
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Capterra Score
4.6
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Trustpilot Score
4.2
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Pros & Cons

Pros

  • Very affordable pricing
  • 360 feature set
  • User friendly

Cons

  • Lacking in advanced features
  • Clunky drag and drop email designer
  • Pushy sales teams

Features by plan

The essential features that businesses typically look for in a SaaS product within this category, categorized by plan type.
Top Choice

Engagebay All-in-One Free

Custom Fields, Live Chat & Bots, Document Storage, Customer Service Inbox, Email Marketing, Sales & Deals Tracking, Meetings Scheduler, Lead Tracking & Management, Form Creation
Learn more
Top Choice

Engagebay All-in-One Basic

Custom Fields, Live Chat & Bots, Document Storage, Customer Service Inbox, Email Marketing, Sales & Deals Tracking, Meetings Scheduler, Lead Tracking & Management, Form Creation, Integrated Phone Dialer, SMS Marketing
Learn more
Top Choice

Engagebay All-in-One Pro

Custom Fields, Live Chat & Bots, Document Storage, Customer Service Inbox, Email Marketing, Sales & Deals Tracking, Meetings Scheduler, Lead Tracking & Management, Form Creation, Integrated Phone Dialer, Marketing Analytics, Marketing Automation, SMS Marketing, Event Tracking, Workflow Automation, Quoting & Proposals, Rest API
Learn more
Top Choice

Engagebay All-in-One Growth

Custom Fields, Live Chat & Bots, Document Storage, Customer Service Inbox, Email Marketing, Sales & Deals Tracking, Meetings Scheduler, Lead Tracking & Management, Form Creation, Integrated Phone Dialer, Marketing Analytics, Marketing Automation, SMS Marketing, Event Tracking, Workflow Automation, Quoting & Proposals
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Live Chat & Bots
Lead Tracking & Management
Knowledge Base
Form Creation
Meetings Scheduler
Quoting & Proposals
Integrated Phone Dialer
Event Tracking
Advanced Reporting & Analytics
Document Storage
Rest API
SMS Marketing
Custom Fields
Sales Forecasting
Marketing Analytics
Customer Service Inbox
Knowledge Base (Support Centre)
Workflow Automation
Marketing Automation
Sales & Deals Tracking
Email Marketing

Scores by plan type

The Toksta team has scored each plan based on the important factors that decision makers consider when assessing a product in this category. Each factor is assigned a score out of 10.
Engagebay All-in-One Free
Engagebay All-in-One Basic
Engagebay All-in-One Growth
Engagebay All-in-One Pro
Customer Service
4
5
5
7
Live Chat
5
5
5
6
Automation
3
3
7
7
Email Marketing
7
7
7
7
Sales
7
7
7
7
Analytics & Reporting
2
2
2
3
Affordability
10
9
9
6
Deals Pipeline Management
5
6
7
7
Integrations
5
4
6
4
Engagebay Users By Company Size
Engagebay Users By Industry