Products
/
CRM
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Active Campaign
CRM
High ($300- $1000 per month)

Active Campaign

ActiveCampaign is a comprehensive marketing automation platform and CRM. Its key features include email marketing, automation workflows, lead scoring, and personalization. Businesses of all sizes benefit from its versatility, but those focused on customer engagement, e-commerce, and B2B relationships find the most value. It helps streamline communication, nurture leads, and drive conversions effectively.

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Active Campaign
7.5
Marketing
6.0
Sales
4.5
Customer Service
7.0
All In One Score

Toksta's take

We believe Active Campaign is one of the best options for businesses looking for a fully featured CRM on a low budget. We're particularly impressed with the number of features and integration the platform provides for the price. It particularly excels in marketing automation and email marketing but won't be right for you if you need extensive reporting and analytics features. It's a great fully featured CRM for small businesses. Larger organisations may want to look elsewhere.

Who is it for?

SaaS / Software
Mortgage Brokers
Solopreneurs
Small Businesses
Generalists
Consultants
Coaches
Ecommerce
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G2 score
4.5
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Capterra Score
4.6
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Trustpilot Score
3.2
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Pros & Cons

Pros

  • Powerful and extensive marketing and workflow automation
  • Great value for money
  • Huge range of features and integrations

Cons

  • UX can be buggy and slow
  • Reporting and analytics needs work and lacks key features
  • Lacking in customer service features like knowledge base

Features by plan

The essential features that businesses typically look for in a SaaS product within this category, categorized by plan type.
Top Choice

ActiveCampaign Plus

Email Marketing, Marketing Automation, Workflow Automation, Marketing Analytics, Event Tracking, Custom Fields, Form Creation, Rest API, Lead Tracking & Management, Sales & Deals Tracking, Sales Forecasting, SMS Marketing
Learn more
Top Choice

ActiveCampaign Professional

Email Marketing, Marketing Automation, Workflow Automation, Marketing Analytics, Event Tracking, Custom Fields, Form Creation, Rest API, Lead Tracking & Management, Sales & Deals Tracking, Sales Forecasting, SMS Marketing
Learn more
Top Choice

ActiveCampaign Enterprise

Email Marketing, Marketing Automation, Workflow Automation, Marketing Analytics, Event Tracking, Custom Fields, Form Creation, Rest API, Lead Tracking & Management, Sales & Deals Tracking, Sales Forecasting, SMS Marketing, Advanced Reporting & Analytics
Learn more
Live Chat & Bots
Lead Tracking & Management
Knowledge Base
Form Creation
Meetings Scheduler
Quoting & Proposals
Integrated Phone Dialer
Event Tracking
Advanced Reporting & Analytics
Document Storage
Rest API
SMS Marketing
Custom Fields
Sales Forecasting
Marketing Analytics
Customer Service Inbox
Knowledge Base (Support Centre)
Workflow Automation
Marketing Automation
Sales & Deals Tracking
Email Marketing

Scores by plan type

The Toksta team has scored each plan based on the important factors that decision makers consider when assessing a product in this category. Each factor is assigned a score out of 10.
ActiveCampaign Plus
ActiveCampaign Professional
ActiveCampaign Enterprise
Customer Service
1
4
5
Live Chat
4
4
5
Automation
9
10
10
Email Marketing
9
10
10
Sales
9
10
10
Analytics & Reporting
4
4
5
Affordability
6
3
3
Deals Pipeline Management
6
7
7
Integrations
9
9
9
Active Campaign Users By Company Size
Active Campaign Users By Industry